I want to express my heartfelt gratitude to TEAM Aid for the incredible support during the passing of my cousin. From the very first moment after the death, Mohan Nannapaneni from TeamAid responded immediately to my call and guided us through the entire process with immense care and attention.
My cousin expired in Maine, and after the autopsy, the funeral home there refused to do the embalming. However, Mohan took a stand and communicated with several funeral homes to get the embalming done. He then arranged a vehicle and a driver to transport the body to New Jersey, where it would be easier for all of our family members to visit and attend the funeral service. Throughout this difficult time, Mohan worked tirelessly and made sure every step was handled with professionalism and care.
Due to the contagious nature of the disease that caused her death, sending her body to India was not possible. Despite this, Mohan spoke with her parents, convinced them, and stood by us, arranging everything here in the USA, without us needing to spend a single penny. Although Mohan tried relentlessly to get the necessary non-contagious disease certificate for the body’s transfer, we unfortunately didn’t receive it as it is proved that the cause of the death is contageous, which prevented us from sending the body to India.
Mohan ensured that the funeral services were conducted in line with our religious practices. He even arranged for a priest to perform the rites. Mohan is also working on sending the ashes to India, which is a great comfort to us. Throughout this incredibly tough time, I felt helpless and low, but Mohan kept calling me, reassuring me, and constantly reminding me to stay strong. His support was unwavering, and he handled every step of the process while keeping me updated daily.
I will always remember Mohan and TeamAid for their kindness, professionalism, and exceptional service. A huge thank you to Mohan, and special thanks to TeamAid for standing by us during such a difficult time.
— Rishidhar Gullapalli