My friend K.G was killed in an automobile accident on Dec 31st. He was released to a funeral home a few days later. As per his will, he wished to be taken to India for his last rites, as he has no immediate family in the US. We had a viewing ceremony for him on January 11th for his friends and colleagues here in Orlando so that we all could say a final goodbye to him. Since then we along with the funeral home director were trying to send his remains to India, all the paperwork was delayed but done eventually. We got the clearance from the consulate, still, there was so much delay in finding the flights. The family in India is devastated and so frustrated with the entire process. Despite our best efforts, it took almost a month until we contacted the team aide representative in Orlando. They have been extremely helpful, responsive, very prompt, and proactive. KG will be reaching India tomorrow.